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Bobby Kondvilkar
Joined Nov 20, 2023
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Last activity Apr 03, 2024
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Latest activity by Bobby Kondvilkar
Bobby Kondvilkar commented,
How can we change the description text based on the drop-down values we select? Is it possible to conditionally change the description at the bottom of attachment field?
View comment · Posted Apr 03, 2024 · Bobby Kondvilkar
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Bobby Kondvilkar commented,
Thanks Brandon (729)
View comment · Posted Feb 16, 2024 · Bobby Kondvilkar
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Bobby Kondvilkar created a post,
Hello Community,
What options we can get out of Zendesk that could flag end-users who have contacted us multiple times within a period of say 7-10 days in some way for the agent?
Posted Feb 15, 2024 · Bobby Kondvilkar
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Bobby Kondvilkar created a post,
Is there a workaround to change the parent ticket status from solved to on-hold when child ticket is in the open status and agent moves parent ticket to solved?
Posted Jan 11, 2024 · Bobby Kondvilkar
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Bobby Kondvilkar commented,
Hey Brandon,
Yes, it is already added on the live form (default form).
View comment · Posted Nov 21, 2023 · Bobby Kondvilkar
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Bobby Kondvilkar commented,
Talking about standard field "Priority", I can't see it on "Submit a request" page even when it is editable or viewable for customers.
View comment · Posted Nov 20, 2023 · Bobby Kondvilkar
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