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alexandria.gazzillo

Joined Nov 29, 2022

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Last activity Dec 05, 2024

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ACTIVITY OVERVIEW

Latest activity by alexandria.gazzillo

alexandria.gazzillo commented,

Community comment Feedback - Apps and integrations (Platform)

We also would love a Reddit integration 

View comment · Posted Dec 05, 2024 · alexandria.gazzillo

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alexandria.gazzillo commented,

Community comment Feedback - Chat and Messaging (Chat)

I have the "Forget History" toggled on and yet my conversations do not restart 

View comment · Posted Dec 12, 2023 · alexandria.gazzillo

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alexandria.gazzillo commented,

CommentWeb Widget documentation

If someone writes in outside of business hours, what will the experience be like when no agents are online with Messaging? Are they able to leave a message for us?

 

Re:

[Support] Contact forms N (simple data capture available)

View comment · Posted Oct 31, 2023 · alexandria.gazzillo

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alexandria.gazzillo commented,

Community comment Feedback - Chat and Messaging (Chat)

Shawna James hello! do you know if there's been any progress on the offering to change the bot avatar icon? 

View comment · Posted Oct 31, 2023 · alexandria.gazzillo

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alexandria.gazzillo commented,

CommentWorking with articles in the knowledge base

We've been struggling to get our uploaded images to appear in our support widget on our site. We have tried uploading via the image uploader in the article builder but the image does not load properly once we test it live on the site. 

Any advice? 

View comment · Posted Mar 14, 2023 · alexandria.gazzillo

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alexandria.gazzillo commented,

CommentWeb Widget (Classic) documentation

Is there a way to edit the script and flow of the Answer Bot with Help Center article recommendations? 

View comment · Posted Nov 29, 2022 · alexandria.gazzillo

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