Minji Kim [Zendesk Admin]
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Activity overview
Latest activity by Minji Kim [Zendesk Admin]-
Minji Kim [Zendesk Admin] commented,
We need this feature as well.
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Minji Kim [Zendesk Admin] commented,
I can't seem to find the draft mode button available in the email-public reply field. Is there something I'm missing? We are within the Agent Workspace.
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Minji Kim [Zendesk Admin] created a post,
Feature Request: Forwarding internal note documents to public comments
Hi, I have a feature request that has been mentioned several times from our agent team. It would be great if the forwarding of attachments from internal notes to customers is enabled. For example, ...