Albert Lechuga

1. Objects and rules
2. ...
3. Business rules
4. Using placeholders

Hello, do placeholder work in the Email HTML template. For example, If I add an HTML signature and I use {{current_user.phone}} where the phone number would go, should it display the agent that res...

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• Albert Lechuga
• Created October 13, 2022 00:33
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Change Ticket Subject by action

Please add this feature. I would like to be able to change the ticket subject based on a trigger to format it to our standard. 

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• Albert Lechuga
• Created October 12, 2022 02:38
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. URL custom field type

I must admit, I am impressed with some of the features, but there are many things that ZenDesk lacks that are making me have buyers regret.. this is one of them. 

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• Albert Lechuga
• Created October 07, 2022 22:44
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Passing API Header in HTTP Target

Hello. It is now 2022, and I wanted to follow up on API Keys through Header. Please help! 

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• Albert Lechuga
• Created October 07, 2022 21:19
• 1 vote