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Chris Duncan

Joined Aug 17, 2023

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Last activity Aug 17, 2023

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Latest activity by Chris Duncan

Chris Duncan commented,

CommentTicket management

Hi, is there a way to adjust the rules of what tickets get suspended? We have a legitimate tickets getting suspended with cause "Detected email as being from a system user". The tickets are coming from a noreply email address which I suspect is the issue, but we do need to receive these tickets.

View comment · Posted Aug 17, 2023 · Chris Duncan

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