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Sharon Burton

Joined Sep 02, 2022

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Last activity Sep 22, 2022

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Latest activity by Sharon Burton

Sharon Burton commented,

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That was the piece I needed! I couldn't find it no matter how many search words I tried. Thank you!

View comment · Posted Sep 22, 2022 · Sharon Burton

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Sharon Burton created a post,

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How do I do that in the code view? I've tried all the html code I can think of and none of it works. I can't find how to create a text block in the cookbook. 

Anyone? I just need a line of text in all articles that use that page template. 

Posted Sep 21, 2022 · Sharon Burton

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Sharon Burton commented,

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These sorts of limitations had us finally move authoring and managing content to Paligo and we publish directly into Zendesk and host the content there. We have full professional review, conditional text for when we publish the same article to different audiences, variables, and so on. 

I need to have multiple versions of the same doc for internal and external audiences and I got tired of waiting. I needed a way to find and replace things like vendor names when they changed that didn't require manually touching hundreds of articles. I needed screen shots that could be reused. 

Your milage may vary. 

View comment · Posted Sep 02, 2022 · Sharon Burton

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