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Jacob Rodriguez
Joined Sep 07, 2022
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Last activity Sep 07, 2022
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Latest activity by Jacob Rodriguez
Jacob Rodriguez commented,
Community comment Feedback - Ticketing system (Support)
Sounds good. Basically we just filter out a certain keyword and then select them all to move into a different queue so that would work. Thanks
View comment · Posted Sep 07, 2022 · Jacob Rodriguez
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Jacob Rodriguez commented,
Community comment Feedback - Ticketing system (Support)
At least make the Subject field searchable. This has decreased our productivity greatly.
View comment · Posted Sep 07, 2022 · Jacob Rodriguez
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