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Jake Allen's Avatar

Jake Allen

Joined Dec 07, 2022

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Last activity Mar 22, 2023

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ACTIVITY OVERVIEW

Latest activity by Jake Allen

Jake Allen commented,

Community comment Feedback - Ticketing system (Support)

This lack of functionality was the final nail in the coffin for our Zendesk deal. We're currently transitioning over to Salesforce Service Cloud which is far more capable and usable of a solution without the rather insane workarounds needed to function day-to-day in Zendesk (not to mention significantly cheaper with discounts)

View comment · Edited Feb 09, 2023 · Jake Allen

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