Recent searches
No recent searches

Afton Rupert
Joined Sep 16, 2022
·
Last activity Feb 12, 2024
Following
0
Followers
0
Total activity
57
Votes
32
Subscriptions
15
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Afton Rupert
Afton Rupert commented,
+1 - this is becoming a very large pain point for our organization and we'd love to see a resolution prioritized in 2024. Thanks!
View comment · Posted Dec 19, 2023 · Afton Rupert
0
Followers
0
Votes
0
Comments
Afton Rupert commented,
+1 could really use this functionality!
View comment · Posted Dec 07, 2023 · Afton Rupert
0
Followers
0
Votes
0
Comments
Afton Rupert commented,
+1 - we are encountering the same troubles with a country field and having the limitation stop us around "S". The workarounds offered do not provide a good user experience when navigating through the widget so we'd love to see this expanded.
View comment · Posted Nov 06, 2023 · Afton Rupert
0
Followers
1
Vote
0
Comments
Afton Rupert commented,
+1 - please prioritize a solution for this ongoing issue!
View comment · Posted Oct 30, 2023 · Afton Rupert
0
Followers
1
Vote
0
Comments
Afton Rupert commented,
+1 still an issue - please prioritize Zendesk!
View comment · Posted Oct 30, 2023 · Afton Rupert
0
Followers
3
Votes
0
Comments
Afton Rupert commented,
+1 to needing more than 12 views visible
View comment · Posted Sep 07, 2023 · Afton Rupert
0
Followers
0
Votes
0
Comments
Afton Rupert commented,
+1 - this functionality is sorely needed for our agents who are struggling when they can't tell if an end-user is OOO!
View comment · Posted Aug 29, 2023 · Afton Rupert
0
Followers
2
Votes
0
Comments
Afton Rupert commented,
+1
View comment · Posted Aug 22, 2023 · Afton Rupert
0
Followers
1
Vote
0
Comments
Afton Rupert created a post,
How can I get insight into who of our agents sign into Zendesk each day and if so, how many times? Is there a dashboard or report that I can run showing this?
Posted Jun 14, 2023 · Afton Rupert
0
Followers
2
Votes
1
Comment
Afton Rupert created a post,
Hi All,
Help needed!
Would you recommend setting up separate help centers or hosting all information (internal and external) under on help center and restricting content based on user-segment/article?
We are new to Zendesk Guide and migrating over from another KM tool. We'd like to set this up right the first time.
Cheers,
Afton
Posted Apr 26, 2023 · Afton Rupert
0
Followers
3
Votes
2
Comments