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JoAnne Ravielli

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Latest activity by JoAnne Ravielli
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    JoAnne Ravielli created a post,

    20 min chat wait times timing out.

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    I am reevaluating Zendesk and want to know if the 20 minute wait time for chat timing out has been fixed.  In other words if the wait time to chat reaches 30 mins, can the customer still wait and n...