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Justin McLellan's Avatar

Justin McLellan

Joined Feb 14, 2023

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Last activity Feb 14, 2023

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Justin McLellan commented,

Community comment Feedback - Ticketing system (Support)

An unsend button is an absolute MUST! Having so many options to close a ticket out, it is so simple to go from an internal note to sending a reply publicly. As others have mentioned, even having a delay in sending and the ability to pull that email back before it actually gets pushed out would be extremely valuable as this mistake has pushed me to use Gmail more for this feature.

View comment · Edited Feb 14, 2023 · Justin McLellan

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