Khanh Dinh
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Last activity
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Activity overview
Latest activity by Khanh Dinh-
Khanh Dinh commented,
The explanation is very confusing, I have a lot of this issue as well "On one side, you'll see the In-Reply-to: and References: which help Support to understand if the message is part of an existi...
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Khanh Dinh commented,
Hi Gabriel Manlapig, Thanks for the help, Looks like I have no further choice but using the Advanced Search as the only option here. So I will go with this selection.
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Khanh Dinh commented,
Hi Anne Ronalter, Thanks for the feedback, I read the article but I don't think I can understand it since the reason doesn't make sense to me. If so, is there any way I can collect the ticket list ...
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Khanh Dinh commented,
Hi Edwin, It's for ticket tracking and exporting the tickets for reporting purposes, it's very important to us The zendesk explore doesn't help since our current tier does not allow to custom the r...
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Khanh Dinh created a post,
How to create views for specific timeframe
AnsweredHi, I know this has been questioned for some time but I still don't find the information that I need. Is there any way I can create view for specific timeframe? such as I want to view all tickets t...