Khanh Dinh
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Recent activity by Khanh Dinh-
The explanation is very confusing, I have a lot of this issue as well "On one side, you'll see the In-Reply-to: and References: which help Support to understand if the message is part of an existi...
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Hi Gabriel Manlapig, Thanks for the help, Looks like I have no further choice but using the Advanced Search as the only option here. So I will go with this selection.
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Hi Anne Ronalter, Thanks for the feedback, I read the article but I don't think I can understand it since the reason doesn't make sense to me. If so, is there any way I can collect the ticket list ...
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Hi Edwin, It's for ticket tracking and exporting the tickets for reporting purposes, it's very important to us The zendesk explore doesn't help since our current tier does not allow to custom the r...