Milena Rusanova
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Total activity64
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Last activity
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Member since
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Following0 users
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Votes28
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Activity overview
Latest activity by Milena Rusanova-
Milena Rusanova commented,
+1 from my side as well. Identifying incorrect email addresses is also an important topic for the support teams in our company. Our teams are sending proactive messages to our customers and it is c...
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Milena Rusanova commented,
Hi Mary O'Neill, Deletion of closed/archived tickets is also a major topic for my company. Could you please contact me as well to discuss further on this topic? Thank you and best regards, Milena
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Milena Rusanova commented,
This is definitely a must have capability of Zendesk! It’s to be expected that an End-User could have multiple email addresses, and he could contact us from any of them and expect to receive an ans...