Martin Carew

This should be an as standard feature. Every device known to man using Javascript can convert a time stamp to show in the users local time. Why is this not standard practice for such a global company as Zendesk? We struggle to understand why our users (both agents and customers) would EVER want to see their ticket times and responses etc in Canadian Mountain Time. Its irrelevant to them and involves having to know what time of year it is to know how many hours to add or subtract. JJS has this built into it and will even format the date to suit the locale. Its like 3 lines of code.