Schuan Wallaschi

It would be nice if this API endpoint https://{subdomain}/api/admin/private/staff/{userID}/entitlements could be officially supported by Zendesk and a published API Doc.

As of now, I am able to activate only TALK via API via PUT Method. For chat, we need POST method but it says "You may have mistyped the address or the page may have moved." for the same endpoint which works fine for PUT methods. 

If Zendesk could add these lines below as default to a user's entitlement here https://{subdomain}/api/admin/private/staff/{userID}/entitlements it would fix it and we could use the PUT methods.

 "entitlements": {
    "chat": {
      "user_id": {userID},
      "name": "agent",
      "is_active": false
    }