Rawan Dawairi
-
Total activity12
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes4
-
Subscriptions4
Posts
Recent activity by Rawan Dawairi-
Creating Subgroup or sub organization
Hi, We would like to create sub-group field or sub organization field then restrict support agents visibility to see the tickets within their sub groups or sub organizations. It does not seem to be...
-
More options for tickets access / Tickets Accessibility options
Hi, I would like to make support agents able to restrict access of the ticket to specific person or group of customers. Currently, the only options in access drop down list are the following: the c...