Jeremyp
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Last activity
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Activity overview
Latest activity by Jeremyp-
Jeremyp commented,
Jake, it's not even editing tickets that we're asking for, just the ability to change tags on closed tickets in order to allow them to be included in reports - when I say "reports", I mean searches...
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Jeremyp commented,
Shameful behaviour from Zendesk - ignoring the demands of customers like this for 5 years. They could easily allow this with an admin-only "Enable closed ticket modification" setting.