Frédéric Chofardet
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Total activity14
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Last activity
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Activity overview
Latest activity by Frédéric Chofardet-
Frédéric Chofardet created a post,
End user account with read only access
Hello I will be interested to create Guide's end user account with read only permission. The need is to allow the supplier of my customers to be capable of checking the tickets in progress Many tha...
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Frédéric Chofardet commented,
Hello, My customers want to have also the possibility to edit in a list the tickets they raised. So this new feature will be appreciated. ZenDesk DEV team, please add tis demand to your todo list
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Frédéric Chofardet commented,
Hello Any idea when it will be embeded into a new release? Thx
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Frédéric Chofardet commented,
Good morning Barkha Very pleased to read this and thank you for your assistance :) Do you have an idea about the scheduler? Have a nice day and WE
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Frédéric Chofardet commented,
Fully agree with Yossi, please speed up this feature for end users Thx
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Frédéric Chofardet created a post,
ZenDesk Support - disable automatic user creation in Zendesk
Could you please study the possibility to add a setting into the ZenDesk Admin center to disable the automated account creation for end user when he is updating a ticket by email?In this vencounte...
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Frédéric Chofardet commented,
Thx Barkha Any idea about the chance this feature will be embeded into ZenDesK? Thx
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Frédéric Chofardet commented,
Bonjour, Le niveau de sécurité du niveau High ne correspond plus au niveau requis actuellement. Les préconisations de notre RSSI sont les suivantes: - le nouveau mdp ne doit pas être identique à un...
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Frédéric Chofardet commented,
Hello The ZenDesk password policy (high level) is not corresponding to the PII European requirement and more other to the ones of my society. So the 2FA activation for end users will be the solutio...