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DEREK BRUCE
Joined Nov 28, 2023
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Last activity Jan 16, 2024
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Latest activity by DEREK BRUCE
DEREK BRUCE commented,
Community comment Discussion - Tips and best practices from the community
Is there a way to utilize JSON if/then to dynamically add cc email addresses? I have a drop down field that specifies the location the ticket belongs to, and previously used dynamic content to pair it with the appropriate emails for that location. Can the location be extracted in JSON, and then used to validate emails to be cc'd?
View comment · Posted Jan 16, 2024 · DEREK BRUCE
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