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Cody

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Latest activity by Cody
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    Cody commented,

    Hey David, It's expected that you cannot prefill a dropdown field by using the zE.settings object. The dropdown field will always be prefilled by default value set for the ticket field itself. The ...

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    Cody commented,

    Hey Bret, You can definitely change that text. That setting is called the searchPlaceholder and is documented here along with an example script. Hope this helps

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    Cody commented,

    Hey Oren! You submitted a ticket about this as well but I wanted to post my answer in case others had the same question. When a ticket is created, it runs through the existing triggers in the accou...

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    Cody commented,

    Hey Ian, Thanks for the question. I did some testing and it seems that Joel is correct, the settings object is only looked at when the web widget is loaded. Changing the object after the widget is ...