Jacques
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Activity overview
Latest activity by Jacques-
Jacques created a post,
Zendesk Messaging Android SDK crashes
Hello Zendesk team, we have integrated the Zendesk messaging SDK into our app for some time now but we noticed some crash occurrences related to your SDK that we would like your input. We were not ...
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Jacques commented,
Hi Greg Katechis! It seems that the FileProvider name issue was fixed when switching to use SDK 2.8.0, I'll wait to check the release notes once they are available. Thanks
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Jacques commented,
Hey Eric Nelson, That's the way I was able to force the same crash, we are not yet sure what our users are doing to get this crash. I know there could be some issues related to limited background p...
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Jacques commented,
Hi Eric, After some attempts, I was able to reproduce it by forcing some Device configs, but I'm not sure what exactly our users are doing since it seems to be related to the app state restoration ...
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Jacques commented,
Just checking, any updates about this?This issue is still happening on Messaging SDK version 2.7.0
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Jacques created a post,
Android Messaging SDK Fatal Exception: lateinit property conversationScreenCoordinator has not been initialized
Hi, we are facing the following crash in our app after integrating the Zendesk Messaging SDK, this is not happening for most users, but it's still the crash with the highest occurrence in our app r...
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Jacques commented,
Hi, Thanks Oleksandr, but unfortunately the issue is also related to both Zendesk and another library we use having the same FileProvider name... I believe Zendesk should apply this fix you mention...
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Jacques commented,
I'm also facing this issue in our application that declares the FileProvider, any update about it? SDK: zendesk.messaging:messaging-android:2.6.0 Log: Manifest merger failed : Attribute meta-data#a...