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Jorge

Joined Sep 27, 2022

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Last activity Sep 28, 2022

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Latest activity by Jorge

Jorge commented,

CommentUsing Built by Zendesk apps

Thank you @..., I tried this but I was able to hide the drop-down option from the agent UI only, if I go to our submit ticket page for end-users the hidden option still shows, any ideas?

View comment · Posted Sep 28, 2022 · Jorge

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Jorge commented,

Community comment Feedback - Apps and integrations (Platform)

It would be great if the Hide dropdown form options would also work to hide options for end-users.

View comment · Posted Sep 27, 2022 · Jorge

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Jorge commented,

CommentUsing Built by Zendesk apps

Hello all,

I'm interested in doing the same Hide dropdown form options but for end-users, like I'd like to display 5 options to the end-users but have a 6th option that is only visible to agents, is there any way to achieve this?

View comment · Posted Sep 27, 2022 · Jorge

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