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Morteza
Joined Nov 01, 2022
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Last activity Nov 08, 2022
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Latest activity by Morteza
Morteza commented,
Hi Gabriel Manlapig, thank you for your help but I would like to hide the dropdown menu in general and not after selecting a form.
So, lets say that there are 3 forms A, B and C. And 3 different companies company1, company2 and company3.
The forms are customized in a way that form A is only shown to company1, form B is only shown to company B and form C is shown to company3. The problem is that when you click on submit, there is still a dropdown menu, when you want different companies to land on their own forms directly and not get a dropdown menu despite having one form to show.
View comment · Posted Nov 08, 2022 · Morteza
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Morteza commented,
"David, you can set your specific form as default form via Admin Center and then remove the dropdown using the Sam's code."
Hi Ifra Saqlain, in that case, one has to delete all other forms that are in use. The whole idea is to get rid of dropdown menu because there are multiple hidden forms for other usage, shown to different organizations.
So, lets say that there are 3 forms A, B and C. And 3 different companies company1, company2 and company3.
The forms are customized in a way that form A is only shown to company1, form B is only shown to company B and form C is shown to company3. The problem is that when you click on submit, there is still a dropdown menu, when you want different companies to land on their respektive forms and not get a dropdown menu despite having one form to show.
View comment · Edited Nov 08, 2022 · Morteza
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Morteza commented,
Hi Sam!
The code you sent works but I think you missed a very important part that when clicked on "Submit a request", it should give a specific form and not an empty page.
Because right now, it just deletes the whole dropdown functionality, which is the goal here, but we would also like it to show one specific form to a specific end-user.
Background and the problem:
We have multiple ticket-forms but we have customized the view (js code) so that every ticket-form is shown to one specific organization. So, even though this is the case and there is only one ticket-form every time, there is a dropdown menu with only one ticket-form which is kind of unnecessary.
Is there any way to do this and still show one specific ticket-form to different organization?
View comment · Edited Nov 08, 2022 · Morteza
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Morteza commented,
Is it possible to make the "dropdown menu" disappear and just show 1 ticket-form since there is only one to show? I mean I have multiple ticket-forms but they are all hidden and only shown for one specific organization. As shown in the picture below, there is only one ticket-form but still it is in a dropdown menu together with a dash sign (-).
Is it possible to just show the ticket-form and skip the dropdown menu. I've come this far by simply following the instruction above for hiding ticket-forms.
View comment · Posted Nov 01, 2022 · Morteza
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