Can you create the CSAT to go out based on brand?
So just to confirm, those two fields have too be added into each ticket form? So if I have 20 forms, it goes in all 20? I found this article, so this answers my question. It has to be added to al...
Vote yes to add feature. This would be extremely helpful as we are having several request from our client's to do this action and right now we have to manually remember to do this step.