vincent solitario
-
Total activity22
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes4
-
Subscriptions10
Activity overview
Latest activity by vincent solitario-
vincent solitario commented,
Hello, Is it possible to separate the accept button for different channels? like for the facebook messenger, twitter, and live chat they their own Accept button. This is the problem that we are tr...
-
vincent solitario commented,
Hi, How can we separate 2 chats channel in messaging?. What we want is a separate of Facebook Messenger and our websiteThank you
-
vincent solitario commented,
Hello Is this possible in trigger or automation? What we wanted to happen is this. Agent last reply> after 5 minutes (customer no feedback/reply) sent a message for follow > after 10 minutes (cus...
-
vincent solitario commented,
Hello Is this possible in trigger or automation? What we wanted to happen is this. Agent last reply> after 5 minutes (customer no feedback/reply) sent a message for follow > after 10 minutes (cus...
-
vincent solitario commented,
HelloIs this possible in trigger or automation?What we wanted to happen is this. Agent last reply> after 5 minutes (customer no feedback/reply) sent a message for follow > after 10 minutes (custom...
-
vincent solitario commented,
Hi can you help me w/ this one. I wanted to count the solved tickets in real time view and count the other agents internal comment w/ the same ticket. Thank you
-
vincent solitario commented,
Hello, Zendesk teamWe do have to 2 ticket brands in zendesk and I wanted to merge the total tickets created between the two. I tried filtering two attributes but the result is not what i'm looking ...
-
vincent solitario commented,
How can we make comments to automatic public reply instead of internal note in facebook messenger. We are using facebook/facebook messenger and everytime the ticket created the comments is INTERNAL...