Chris Duncan
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Total activity10
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Last activity
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Activity overview
Latest activity by Chris Duncan-
Chris Duncan commented,
FINALLY received an answer from ZenDesk as to why you cannot ring everyone's phones at once. Apparently Zendesk wants to run all of our businesses, and when we don't provide the best service I'm a...
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Chris Duncan commented,
How do we "vote" aside from ditching Talk for another VOIP product that can do something as simple as ringing all available agents? I've never owned a PBX or worked with a VOIP provider that could...
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Chris Duncan commented,
Is there any update on being able to ring all agents at the same time? Round Robin just doesn't cut it for our distributed topology. Almost every phone system, both IP and PBX that I've ever owne...
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Chris Duncan commented,
The ability to ring all active agents is critical, why has this not been implemented yet? We will have to change voice providers soon if this isn't released as it is causing problems.