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Chris Wooten

Joined Oct 18, 2022

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Last activity May 28, 2024

Zendesk Luminary

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ACTIVITY OVERVIEW

Latest activity by Chris Wooten

Chris Wooten commented,

Community comment Feedback - Voice (Talk)

Is there any update on this feature request?

View comment · Posted Feb 27, 2024 · Chris Wooten

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Chris Wooten commented,

CommentUsing Built by Zendesk apps

I may be off but did the triggers lose fields for the assignee in one of the latest updates?

My trigger now references the requestor instead of the user? Is this correct? I am getting reports of tickets not moving when they reopen. I have had this set up for over a year with no changes. This option in my trigger history is not even available now. Has anyone else seen this?

This is what it was.

 

This is what is says now.

 

 

 

View comment · Posted Feb 20, 2024 · Chris Wooten

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Chris Wooten commented,

Community comment Feedback - Reporting and analytics (Explore)

Any update on this issue?

View comment · Posted Jan 03, 2024 · Chris Wooten

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Chris Wooten commented,

Community comment Feedback - Ticketing system (Support)

Any update on this one?

View comment · Posted Oct 09, 2023 · Chris Wooten

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Chris Wooten commented,

CommentAnnouncements

So many things to clean up. Thanks for this feature.

View comment · Posted Sep 28, 2023 · Chris Wooten

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Chris Wooten commented,

CommentExtending Zendesk

Molly Katolas as long as the ticket you are on stays open the time will still be counting. You should be able to test this.

View comment · Posted Jun 22, 2023 · Chris Wooten

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Chris Wooten commented,

Community comment Q&A - Help center and community

Christopher Kennedy

Hey all I am new at customizing the guide. Does this go into the JS file? Is there something else needed to make this work? I cannot get this working in my lab guide for my requests.

View comment · Posted May 22, 2023 · Chris Wooten

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Chris Wooten commented,

Community comment Discussion - Tips and best practices from the community

Your second metric syntax comes up with an error now for some reason. Love this idea and would appreciate the help.

View comment · Posted May 12, 2023 · Chris Wooten

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Chris Wooten commented,

Community comment User Groups

Any Chance I can be added to this group?

View comment · Posted Apr 04, 2023 · Chris Wooten

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Chris Wooten commented,

Community comment Feedback - Reporting and analytics (Explore)

Need this too please.

View comment · Posted Mar 31, 2023 · Chris Wooten

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