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Martin DeKorte

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Activity overview

Latest activity by Martin DeKorte
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    Martin DeKorte commented,

    Upvoting this to gain traction. This is a fundamental feature of any chat software from major companies. We need to get this implemented ASAP

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    Martin DeKorte commented,

    I'm familiar with that Brennan but I need to see a per hour breakdown for the aforementioned periods of 7 days and 30 days. This isn't something that is solved with any current functionality as con...

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    Martin DeKorte created a post,

    Chat History Detail

    Answered

    Currently there is no ability to view detailed chat usage over an extended period of time. For example the below screenshot shows my chat activity hourly for a 24hr period.  I need to be able to se...

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    Martin DeKorte commented,

    I'm trying to set up an automation to affect a bunch of older tickets that aren't classified correctly but I'm receiving an error:I need to ensure that any ticket in those locations is updated to t...