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Rachayeeta Dutta's Avatar

Rachayeeta Dutta

Joined Oct 12, 2022

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Last activity Jun 14, 2023

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ACTIVITY OVERVIEW

Latest activity by Rachayeeta Dutta

Rachayeeta Dutta created a post,

Post Developer - Zendesk APIs

So I am creating an API for leads and when I test it in Postman it is working, sharing a SS for that and so later I created php curl code from Postman and when I run that API on my live server and localhost server I receive an error saying "500 Internal Server Error". 

Postman Screenshot:

Server Screenshot: 



$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => 'https://api.getbase.com/v2/leads',
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => '',
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 0,
  CURLOPT_FOLLOWLOCATION => true,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => 'GET',
  CURLOPT_HTTPHEADER => array(
    'Authorization: Bearer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx'
  ),
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;

I have shared the code too just not sharing the Token. 
i did some research and found that if you receive this error in ZEndesk then take their help directly so posting this error here. 

Posted Jun 14, 2023 · Rachayeeta Dutta

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Rachayeeta Dutta commented,

CommentExplore recipes

Thanks for the response Pedro Rodrigues . it helped a lot.

can you help me with one one more thing like how to just get first assignee name of a ticket and name of last agent who have updated the ticket .

apologies for the late response and again thanks for the response .

Omkar Salyan

View comment · Posted Oct 17, 2022 · Rachayeeta Dutta

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Rachayeeta Dutta commented,

CommentExplore recipes

Hi team,

Is it possible to find all assignees for a ticket?

or 

get first assignee for a tickets in one column  and get second assignee for a tickets in second column.
I am New to Zendesk Can any one help me with this?  

Thanks,

Omkar

View comment · Posted Oct 12, 2022 · Rachayeeta Dutta

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