Flic

Customer Experience Manager for NZ's 2nd oldest telco as well as NZ's newest!

Total activity

9
Last activity

April 25, 2023 00:01
Member since

October 17, 2022 07:18
Following

0 users
Followed by

0 users
Votes

2
Subscriptions

3

Activity overview

Latest activity by Flic

Flic commented, April 24, 2023 23:59
This is a breath of fresh air for me! As an Internet Service Provider, we are now able to associate service objects in a one-to-many arrangement to provide staff with immediate access to customer s...
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- Flic
- Edited April 25, 2023 00:01
- 0 votes
Flic commented, February 20, 2023 07:25
Thank you Ahmed Zaid! I facepalmed the moment I read that. It's always the simple things! Thanks for taking the time to comment, I really appreciate it.
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- Flic
- Created February 20, 2023 07:25
- 0 votes
Flic created a post, February 19, 2023 20:54
Creating private tickets with API
Answered
1. Community
2. Zendesk APIs
I have created an endpoint https://mybrand.zendesk.com/api/v2/tickets and use it to create different tickets from various Triggers. This ticket should be an "Internal" private ticket created when a...
- Flic
- Created February 19, 2023 20:54
- 2 followers
- 3 comments
- 0 votes
Flic commented, December 29, 2022 03:01
I've been using Zendesk in different organizations for 7 years. This single issue has been the cause of much development pain. So much so that we have designed entire workflows around this issue wh...
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- Flic
- Created December 29, 2022 03:01
- 0 votes

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