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Pascal Duchemin

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Activity overview

Latest activity by Pascal Duchemin
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    Pascal Duchemin created an article,

    Release Notes thru 2016-08-05

    New Zendesk New You'll notice that there's a new profile dropdown in town. It's the same functionality, but with a slightly different look and feel to match the rest of the Zendesk product suite....

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    Pascal Duchemin created an article,

    Release Notes thru 2016-08-12

    Zopim Chat New Nothing this week. Fixes/Updates Add localized labels in the Visualization tab legend Fixed dashboard navigation to use label instead of name Update strings in the account dunnin...

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    Pascal Duchemin created an article,

    Release Notes thru 2016-08-19

    New Zendesk New Nothing this week. Fixes/Updates The overall rating on the satisfaction dashboard is now consistent with other satisfaction metrics and computed for tickets rated in the period i...

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    Pascal Duchemin created an article,

    Release Notes thru 2016-08-26

    Zopim Chat New Improved Copy and Paste of Images in Dashboard (Chrome Only): Now you can copy and paste an image in your clipboard straight into the chat in the Zopim Dashboard. This enhancement ...