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José Pedro Loureiro's Avatar

José Pedro Loureiro

Joined Nov 17, 2022

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Last activity Nov 17, 2022

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Latest activity by José Pedro Loureiro

José Pedro Loureiro commented,

CommentMeasuring success

I'd like to customize my satisfaction survey and add other options other than "Good" and "Bad", like "rate from 1-10". Is there any way to do this, even if I need to use an app, BUT that will reflect that in my Zendesk dashboard? I want to see how many "1" or "10" I got in this page (image attached).

Most of integrations will only display the stats in their own website. For example: if I create a survey using Typeform, I'll only be able to check the stats if I login on Typeform. What I want is to be able to check all the support stats on the Zendesk Explorer dashboard, as in the image below.

View comment · Posted Nov 17, 2022 · José Pedro Loureiro

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