Debbie Byrne
- Total activity 31
- Last activity
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Activity overview
Latest activity by Debbie Byrne-
Debbie Byrne created an article,
Can I verify phone numbers behind an IVR or extension?
Question I cannot add a personal number as an external number for outbound calls. When I use an IVR system to receive the verification code, the call times out in the IVR. Can I verify phone number...
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Debbie Byrne created an article,
Why did my Talk number disappear?
Question I don't see my Zendesk Talk number in my account. Why was my number deleted? Answer Your number can be removed from your account if your trial expires, your Talk subscription is canceled...
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Debbie Byrne created an article,
Can I move my greetings between Zendesk accounts?
Question Can I move my greetings from one Zendesk account to another Zendesk account? Answer It is not possible to move your greetings from one Zendesk account to another Zendesk account. However,...
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Debbie Byrne created an article,
How can I transfer a call to an external number with an extension?
Question How can I transfer a call to an external number with an extension? Answer Once you determine a call needs to be transferred to an external number, there are two options to send it to a nu...
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Debbie Byrne commented,
Hello Steve, I submitted an update in that ticket that I created for you. If you could respond back to that ticket, that would be great. We can further discuss the case there.
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Debbie Byrne commented,
Hello Steve, I created a ticket for you so we can discuss this case regarding your account specifically.
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Debbie Byrne commented,
Hello Natalie, Thank you for reaching out here with your question. The ability to block phone numbers is in beta at present. If you are part of this beta, you can indeed block numbers from calling ...