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Jeff Gratton
Joined May 13, 2024
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Last activity Jan 06, 2025
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Latest activity by Jeff Gratton
Jeff Gratton commented,
CommentTicket basics
What are the search KEYWORD options for all the advanced AI (Co-pilot) fields. i.e. Sentiment>Negative or Intent:Login Issues?
View comment · Posted Jan 06, 2025 · Jeff Gratton
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Jeff Gratton commented,
Community comment Feedback - Zendesk AI and automation
This feature is definately required. All four “Intelligence” fields should be reportable in Explore.
View comment · Posted May 13, 2024 · Jeff Gratton
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