
David Gauthier
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Last activity
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Activity overview
Latest activity by David Gauthier-
David Gauthier created a post,
IVR Ignores button presses
We've recently setup an IVR tree to answer basic pre-sales questions before users contact our support team. However, we've noticed the Talk IVR only seems to accept button presses at certain times....
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David Gauthier commented,
Like a few folks here, I've found the default Zendesk Talk dashboard is missing some significant functionally in real time (e.g how long are individual calls waiting in queue, and how can I expose ...