Pavlo Mykytas

Our team operates 24/7 and while we were fine with it when using Zopim, the switch to Agent Workspace made this pop-up the most hated thing of our team. While all of our departments / groups need to have access to the chat, not everyone uses this access to chat with users, so getting this notification every time while you refresh the page or open Zendesk in a new tab is incredibly annoying and useless. 
If you added a feature that would turn off this pop-up, I would use it in a heartbeat.