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Marlinda Galapon
Joined Mar 14, 2023
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Last activity Mar 14, 2023
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Latest activity by Marlinda Galapon
Marlinda Galapon created an article,
ArticleHelp with support and ticketing
Question
Is there a limit to how many side conversations can one ticket have?
Answer
There is a limit of 50 side conversations per ticket. If a ticket requires more than 50 side conversations, Zendesk recommends that you create a ticket on behalf of the requester instead.
For more information, see the article: Creating side conversations.
Edited Mar 20, 2023 · Marlinda Galapon
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