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Laurie Holtby - Peloton's Avatar

Laurie Holtby - Peloton

Joined Nov 17, 2022

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Last activity Jun 02, 2023

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Latest activity by Laurie Holtby - Peloton

Laurie Holtby - Peloton created a post,

Post Feedback - Help Center (Guide)

We have a closed help center so when signed-in users subscribe to a section, the images are not linked in the email notification that is sent out as we add new articles to our knowledge base. 

This is the expected Zendesk behaviour: https://support.zendesk.com/hc/en-us/articles/4408824620698-Inserting-images-in-articles-and-content-blocks

Having broken links in our Follow email messages lessens their value. Is there any plan to improve this feature?

Posted Apr 18, 2023 · Laurie Holtby - Peloton

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Laurie Holtby - Peloton commented,

CommentHow to manage the help center

I am looking for the ability to see the number of subscriptions to sections. The new Guide Explore reports currently just show the number of followers for articles, not sections.

View comment · Posted Feb 17, 2023 · Laurie Holtby - Peloton

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