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Jonathan Layton

Joined Nov 08, 2022

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Last activity Nov 08, 2022

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Jonathan Layton commented,

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Hello,

I was installing for testing and want to deploy to our whole organization for a quick way to create tickets.  I received this message below giving Zendesk access to Read all data and write all data. 

Can you clarify on this?  Is there data collecting or any data being sent out?  I received this response from Zendesk support, but can't get clarification

Thanks

Microsoft has identified and validated that the Zendesk Support Outlook add-in can read or modify the contents of any item in your mailbox, and create new items. It can access personal information -- such as the body, subject, sender, recipients, or attachments -- in any message or calendar item.

View comment · Edited Nov 08, 2022 · Jonathan Layton

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