David Fabri
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Latest activity by David Fabri-
David Fabri commented,
I know this is an old post and the issue may have been resolved in newer updates that I already have. But for Brian, couldn't your agents be members of the multiple groups? Wouldn't that solve the ...
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David Fabri created a post,
Trigger to create a new ticket
AnsweredOur support team & our accounts team use the same Zendesk instance. I am wanting to work out a way that allows me to solve a support ticket then have an accounts ticket created for billing. I reali...