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Clément
Joined Aug 09, 2023
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Last activity Aug 09, 2023
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Latest activity by Clément
Clément commented,
Same thing happen to us, but the account was confirmed close and refunded, we are still being charged every month... It has been 5 months now.
We dont seem to be able to reach anyone in any way or form, our account manager does not answers his emails.
We have been charged for over 5 months now since the account manager Nathan confirmed the account closure by email .... We have over 2,000$ in extra charges.
Any one know how we can get support?
View comment · Posted Aug 09, 2023 · Clément
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Clément commented,
Same thing happen to us, but the account was confirmed close and refunded, we are still being charged every month... It has been 5 months now.
We dont seem to be able to reach anyone in any way or form, our account manager does not answers his emails.
We have been charged for over 5 months now since the account manager Nathan confirmed the account closure by email .... We have over 2,000$ in extra charges.
Any one know how we can get support?
View comment · Posted Aug 09, 2023 · Clément
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Clément commented,
Hi,
It has now been 5 months we are suppose to have our account closed and we are still being charged every months even after having confirmation of closure and refund from 2 different persons at Zendesk.
We are owed over 2,000$ and nobody is answering our emails. Any way to reach the Zendesk team?
View comment · Edited Aug 09, 2023 · Clément
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