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Samus

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Latest activity by Samus
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    Samus commented,

    1. Support
    2. ...
    3. Workflows
    4. Zendesk Support placeholders reference

    The doc says there are two attributes available to use from an attachment: comment.attachments attachment.filename attachment.url Can we not retrieve other attributes including content_type of th...

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    Samus commented,

    1. Support
    2. ...
    3. Workflows
    4. Zendesk Support placeholders reference

    Not sure if the following information is correct.. I'm able to get attachments using ticket.latest_comment.attachments and unable to see them using ticket.latest_comment_formatted.attachments. I'm ...