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Royce Dattelbaum

Joined Nov 02, 2022

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Last activity Feb 02, 2023

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Royce Dattelbaum commented,

CommentBuilding reports

Hi Zendesk team,

I might be overlooking a metric here. I'd like to measure a "ticket creation rate" at a Help Center Article level. The most simple version of this would be tickets created / articles viewed.

Thanks, 

View comment · Posted Feb 02, 2023 · Royce Dattelbaum

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