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Sandy Kasselia

Joined Nov 01, 2022

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Last activity Nov 16, 2022

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Latest activity by Sandy Kasselia

Sandy Kasselia commented,

CommentJira integration

Hi,

The teams that should have the Zendesk<>Jira integration is sharing a workflow with teams that doesn't need the integration. My question here is if we add these post functions on this shared workflow, will teams that does not use Zendesk but still use this workflow be affected in anyway by these post functions 

View comment · Posted Nov 16, 2022 · Sandy Kasselia

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Sandy Kasselia commented,

CommentJira integration

Hi, I have restricted and allowed projects to be available in the Zendesk Support App but every time a new project is created in Jira, it's automatically added to the "Allowed projects-list". Can this be turned off? 

View comment · Posted Nov 01, 2022 · Sandy Kasselia

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