Almog Zamir
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Total activity78
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Last activity
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Member since
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Following0 users
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Votes53
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Activity overview
Latest activity by Almog Zamir-
Almog Zamir commented,
It would be great if you could recreate the demo video without an eco. Please use a satisfying environment to record demo videos and records.
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Almog Zamir commented,
Why is the bookmark component important to you? What is the use case where this feature is most needed? How frequently do you use it?I am using it for freezing filters such as assignee agents, tim...
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Almog Zamir commented,
Explore is already challenging when you need to combine reports and graphs and create queries from several data sets.And now this, really? ZD, It feels like you are trying to force us to leave the ...
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Almog Zamir commented,
Hey all,How can I see the first reply time - business hours by the first assignee agent?
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Almog Zamir commented,
Is there ETS for when the problem will be solved?When will the creation time on Explore and Support be the same?
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Almog Zamir commented,
Correct me if I am wrong, but there weren't any updates in the last messages regarding our needs in this post.
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Almog Zamir commented,
It is a bit of a shame we can't report on custom status.
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Almog Zamir commented,
How can I measure how many tickets I ever had in a specific ticket's custom status?
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Almog Zamir created a post,
Tickets tags added time
Find the assignee agent was assigned before a tag was added via Explore's reports
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Almog Zamir commented,
Is there a solution to this issue?