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mind on hiatus
Joined Nov 01, 2022
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Last activity Nov 01, 2022
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Latest activity by mind on hiatus
mind on hiatus created a post,
Post Q&A - Tickets and email
First, I apologize for putting this in the wrong topic category, I wasn't sure where it belonged!
I would like to have two "closed" statuses, 1 where I close the ticket without emailing the user, and another where I close the ticket and send an automated email to the user. Is this possible? If so, I need some assistance figuring out how to do it. Thank you!
Ben
Posted Nov 01, 2022 · mind on hiatus
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