Olivier MAS
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Total activity13
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Last activity
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Activity overview
Latest activity by Olivier MAS-
Olivier MAS commented,
I didn't find your ticket easily ; I only was invited to watch it when I started to create "Authorize only 1 end-user to read and write comment to all organization tickets". Maybe a title simplific...
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Olivier MAS commented,
Brett Elliott so the answer is actually "No" : like I said, I would like to do it " only for him (he is a kind of director/manager) ". But thank you for the article.
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Olivier MAS commented,
Hello, We have, sometime, a need from a end-user : to be able to manage (read and write) all ticket from his organization. But only for him (he is a kind of director/manager). Is there a way to giv...
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Olivier MAS commented,
Unfortunately it is not right Dane . Actually, if I put my CustomField on top of all field (even standars one), on Standard Interface left panel I can have : 1.Assignee [Standard]2.CCs [Standard]...
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Olivier MAS commented,
Hello, It looks like custom field isn't correctly ordered on the UI. I created a "Summary" multiline field, put it in the first position : it work with current Zendesk UI. But, if I do the same thi...