Michel Müller

Leiter Kunden-Center Betty Bossi

Total activity

44
Last activity

January 25, 2021 09:56
Member since

November 11, 2016 13:43
Following

0 users
Followed by

0 users
Votes

5
Subscriptions

24

Activity overview

Latest activity by Michel Müller

Michel Müller commented, January 25, 2021 09:56
Hallo - Kann ich die Sandbox auch für eine Schulung von neuen Agenten nutzen? Auf was muss ich achten? ...oder ist dies nicht empfehlenswert?Danke für das Feedback
- View comment
- Michel Müller
- Created January 25, 2021 09:56
- 0 votes
Michel Müller created a post, June 18, 2020 05:18
Customer ticket grouping - but sorted by receipt
1. Community
2. Feedback on Support
It would be very helpful to us if you could sort the tickets according to receipt - which is also possible - BUT then see all the tickets that a customer has written multiple times - without having...
- Michel Müller
- Created June 18, 2020 05:18
- 1 follower
- 0 comments
- 0 votes
Michel Müller commented, June 20, 2018 07:02
Das Tool wäre eigentlich ganz gut, leider aber ist dies aber schlecht gelöst, dass die Nebenkonversation als ÖFFENTLICH gilt, wenn sie über die E-Mail Benachrichtigung gesendet wurde. Die meisten L...
- View comment
- Michel Müller
- Created June 20, 2018 07:02
- 0 votes
Michel Müller commented, June 01, 2018 07:55
great news - thank you
- View comment
- Michel Müller
- Created June 01, 2018 07:55
- 0 votes
Michel Müller created a post, March 07, 2018 12:48
Ticket freigeben
1. Community
2. Deutsch Community
Hallo Gerne möchte ich ein Ticket, welches von einem bestimmten Agenten gelöst wurde - zuerst sichten, bevor es versendet wird. Gibt es dazu eine Anleitung. Danke
- Michel Müller
- Created March 07, 2018 12:48
- 2 followers
- 1 comment
- 0 votes
Michel Müller commented, February 23, 2018 08:42
Hellothere is a field in the settings: "debug_prevent_huge_times" what is meant by that - I do not understand the statement
- View comment
- Michel Müller
- Created February 23, 2018 08:42
- 1 vote
Michel Müller commented, December 06, 2017 08:22
Hallo Kamila Was brauche ich für eine Metrik um festzustellen, wie viele Kunden auf unser Guide zugegriffen haben. Danke Michel
- View comment
- Michel Müller
- Created December 06, 2017 08:22
- 0 votes
Michel Müller commented, December 06, 2017 05:42
In the guide, it would be desirable if you could schedule the posts with start date and end date. Also, a reminder would have to come to the author when his contribution has expired - so that he ca...
- View comment
- Michel Müller
- Created December 06, 2017 05:42
- 2 votes
Michel Müller commented, March 30, 2017 07:11
Danke für die Info
- View comment
- Michel Müller
- Created March 30, 2017 07:11
- 0 votes
Michel Müller commented, March 16, 2017 07:17
Hallo Kamila - DankeWas meinst Du mit dem Filter Updater - ich verstehe nicht welchen Filter ich nehmen muss
- View comment
- Michel Müller
- Created March 16, 2017 07:17
- 0 votes