Rob Powell
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Total activity6
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Last activity
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Activity overview
Latest activity by Rob Powell-
Rob Powell commented,
In mid-2021 Benjamin Kirsch said that there would be an update on this request. Multiple use cases have been posted. Multiple agreements that this is a feature available in your competitor's softwa...
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Rob Powell created a post,
Audible Alert - New Ticket
@Zendesk Developers and Product Managers: Is there any update for audible alerts of new tickets that come in? Most agents are tasked with many functions other than just taking calls and thus having...
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Rob Powell commented,
Is there any update for audible alerts of new tickets that come in? Most agents are tasked with many functions other than just taking calls and thus having a visual and audible alert to announce th...